The bike was delivered early and the box was in great condition. I was able to build the bike myself and took it in to a local shop to have the brakes adjusted and tires filled which they so kindly did for free (however some places may charge so beware before buying). There weren’t any dings, scratches, or defects and it’s a really great bike for the price! I’m 5’9 the medium/large size was perfect for me.